Frequently asked questions
What is the return Policy for trymay™
What is the return Policy for trymay™
trymay comes with a 30-day return policy. If you doesn't like it, no worries, simply contact support@trymay.com to get a refund.
Which currency will I be charged in?
Which currency will I be charged in?
All prices shown are in USD. We process all orders during checkout in USD.
Which Countries do you ship to?
Which Countries do you ship to?
We provide international delivery to all countries.
When will you ship my items?
When will you ship my items?
The normal order processing time is 1-3 business days. In some cases, it can take up to 5 business days.
How soon should I expect my order to arrive?
How soon should I expect my order to arrive?
Please allow up to 1-3 business days for your order to be processed. During high volume periods and sales, dispatch times may vary. Our standard shipping times takes around 2-3 weeks.
How much is shipping to my country?
How much is shipping to my country?
We pay for all international shipping. Take advantage of this while it lasts. Unless explicitly noted, it will always be. If you're in a rush, please contact us at support@trymay.com and we'll send you the different Express Shipping quotes.
Do i have to pay duties and taxes?
Do i have to pay duties and taxes?
We are required by law to state the full value of your order for customs purposes; however, most of our customers have reported having no issues with parcels being stuck at Customs. That being said, unfortunately, we have no control over these charges and cannot tell you what the cost would be, as customs policies and import duties vary by country.
Other questions
Other questions
Please Contact Us if you have another other questions, we will respond within 48 hours, Monday - Friday.